Reservation Management

How to Change Arrival or Departure Date and Time for Existing Reservations
"One of our boaters will stay for an extra night.  How can I change the departure day?" "How can I change a reservation's arrival an...
Tue, 2 Dec, 2025 at 10:18 PM
Sending Confirmation Email
Sending a reservation confirmation email is done automatically when you update the reservation status to Confirmed. To do this, follow the step...
Thu, 2 Aug, 2018 at 5:12 PM
How to Create a New Reservation
"How do I create a reservation?" "What are the steps to creating a recurring reservation?" Click New (top right) and select Res...
Mon, 8 Dec, 2025 at 9:04 AM
Checking In a Reservation
Checking in a reservation is done by updating the reservation status. Follow the steps below. Go to the Slips page. Find the reservation whi...
Mon, 6 Aug, 2018 at 11:00 AM
How to Post Add-On Charges on a New Reservation
This article explains how to add charges to a NEW reservation. To learn how to post add-on charges to an EXISTING Reservation, follow the instructions the ...
Wed, 9 Aug, 2023 at 11:31 AM
Sending Reservation Confirmations from Inside a Contact
This describes how to send a Reservation Confirmation from within a contact in Molo. Go to Menu --> Contacts. Find the Contact you want to ...
Mon, 6 Aug, 2018 at 10:49 AM
Changing Reservation Status
"How can the status of a reservation be changed?" "The boater is no longer in the slip.  How do I mark their reservation as checked-ou...
Tue, 9 Dec, 2025 at 4:48 PM
How to Cancel a Reservation and Void the Invoice(s)
"One of our tenants canceled their reservation today. Could you please assist me with canceling the reservation and voiding the invoice?" "...
Wed, 10 Dec, 2025 at 9:05 AM
How to Restore a Reservation that Was Inadvertently Checked-Out Too Early
When you mark a reservation as Checked Out, it no longer appears in your current list of reservations and is removed from the Slips page. This guide...
Thu, 2 Aug, 2018 at 4:07 PM
Information About the Spaces Page & Reservation Status
Below is a table that explains the Colors of the Spaces Page. Notes Only Solid Grey and Yellow indicate a slip that is held or occupied. All other co...
Wed, 19 Jan, 2022 at 6:57 PM