Reservation Management

How to Move a Vessel / Reservation
"How do I move a boat to another slip?" "Can a boat be moved to another slip after the reservation is created?" Resolution Steps M...
Tue, 9 Dec, 2025 at 8:52 AM
Pedestals: How to Read, Fix or Adjust a Meter Reading
When reading a meter that is tied to a Reservation, Molo will automatically create an Invoice for the net usage for the Default Electric Inventory Item, a M...
Fri, 27 Dec, 2024 at 12:17 PM
Changing the Dimensions or Availability of a Space
"How can I change the dimensions of the spaces?" "I need to be able to edit the space dimensions in Molo." The Maximum Dimensions...
Wed, 10 Dec, 2025 at 8:44 AM
Why is the Reservation Balance Lower Than the Customer Balance?
Background Information If you find that the Current Balance is lower in the Reservation Billing Tab than the Current Balance in the Contact --> Account ...
Tue, 11 Dec, 2018 at 4:46 PM
How Hourly Dockage Pricing and Rates Work
Molo supports a variety of hourly dockage rates and charge methods. Explanation of Settings Go to Menu --> Admin --> Time-Based Rates to build or...
Thu, 7 Feb, 2019 at 12:07 PM
How to Send an Email Dockage or Storage Contract for Online Signing and Payment
"How do I send Terms and Conditions to customers along with the payment option?" "We emailed our customers the Terms and Conditions but it...
Tue, 2 Dec, 2025 at 10:22 PM
How to Setup a Slip or Storage Contract and Auto-Billing
These steps are how to setup a new slip or storage contract without the customer signing the contract online. It assumes you either have a signed contract a...
Fri, 15 Feb, 2019 at 2:43 PM
Managing (Edit/Delete) Time-Based and Seasonal Rates
Edit or Delete Rates Molo will always hold your rates in the system in case they are linked to any prior reservation or invoice, but you may edit them, or ...
Wed, 8 Dec, 2021 at 4:04 PM
How to Post Add-On Charges to an Existing Reservation
Problem Description "How can I add a new add-on to a recurring reservation?" "How can I delete an add-on in a reservation?" ...
Wed, 5 Feb, 2025 at 12:01 PM
Differences Between Time-Based, Seasonal, and Recurring Rates
Time-Based Rates (or Transient Rates) Time-Based Rates are rates that change depending on how long the reservation lasts in Molo.  These rates are ideal ...
Wed, 29 Jan, 2025 at 1:19 PM