Reservation Management
Problem Description "How do I create a rate for transient reservations?" "How can I add a new Timed-Base Rate?" Resolution Steps On...
Thu, 9 Jan, 2025 at 2:05 PM
Problem Description "What happens if an existing customer in Molo uses Online Booking? Does it create a new contact?" Important Information...
Thu, 16 Jan, 2025 at 2:28 PM
Problem Description "Does the customer choose the spot for Molo Online Bookings?" "How are spaces assigned for Molo Online Bookings?"...
Fri, 31 Jan, 2025 at 2:58 PM
The Invoicing Method of a Reservation Rate would define how the related Reservation Invoice would be created and what the Invoice Date would be. Tim...
Thu, 27 Mar, 2025 at 5:25 PM
"When I navigate to Reservations and click the red "Delete" button, nothing happens." Resolution Steps Deleting a reservation is ...
Mon, 1 Dec, 2025 at 9:25 PM
"How do I see the contracts my customers agreed to?" "Where can I see the contracts my customers signed?" "Is there a way to see...
Mon, 1 Dec, 2025 at 10:17 PM
"How can I change the booking status on the grid?" "How can I change the colour of the booking?" Resolution Steps On the left me...
Tue, 2 Dec, 2025 at 2:35 PM
"How do I send a Reservation Confirmation Email?" "I want to send the customer an email with the pay now option. Where can I do that?"...
Tue, 2 Dec, 2025 at 2:52 PM
"I have a reservation that is in process and I want to change the rate." "How can I change the rate of a reservation?" Resolution S...
Tue, 2 Dec, 2025 at 2:59 PM
"How do I see if someone signed their terms on a contract?" "Where are the signed terms in Molo?" Resolution Steps Go to Spaces...
Tue, 2 Dec, 2025 at 10:26 PM