Molo, Inc.

When a lock date is set, no financial records can be created or modified on or before that Lock Date. However, you may take payments or perform allocations ...

If you are having an issue printing invoices, invoices print squished or incorrectly sized, or horizontal lines are missing in your Work Order invoices, ple...

You can't exactly make a credit note for the tax only so you need to make a credit note WITH the tax and then create a new invoice without the tax. The ...

What is a Lock Date Molo has an optional Lock Date setting that can be configured to prevent transactions being posted or modified on or before a specific ...

"How do I take a payment and put it on someone's account for future invoices?" "Can someone make a payment as a credit to their accoun...

The proper way to correct an invoice where some item(s) have an incorrect tax rate is to create a credit note WITH the item(s) that have the incorrect tax. ...

Please watch the following video to understand how surcharging works in Molo. Please reach out to us about enabling this feature for your location or with...

"Why can't I edit this invoice?" "How does a lock date affect editing invoices?" Important Information Once a lock date is set...

"How do I open an invoice?" Resolution Steps There are several ways to open an invoice: Point of Sale (POS) screen On the top-right co...

"How are e-transaction fees calculated?" Resolution Steps E-Transaction Center Fees are separate fees for processing online payments, billed...