Molo, Inc.

"Is there a way to change the tax for some items only?" "How can I set different tax rates for different rates?" Resolution Steps ...

"Why did this invoice not get surcharged?"   Resolution Steps Due to both contractual restrictions in the payments industry as well as cert...

"How do I set up credit card surcharging?" "How do I choose which invoices get surcharge?" Resolution Steps Navigate to Admin S...

"How can I set up Lock Date?" "How does a Lock Date work?" Resolution Steps On the left menu, navigate to Admin Settings >...

“What’s the difference between an invoice date and a due date?” “Why can’t I edit the invoice date?” “How do I update due date settings for standalone or...

"An invoice has been paid, but one or more items on the invoice had the wrong tax rate applied. How do I correct this transaction?" Resolution...

"Where can I see voided invoices?" "Is there a report to show me voided invoices?" Resolution Steps Go to Reports. Select In...

"How can I see discounts on an invoice?" Resolution Steps On the POS screen: Each line item on the screen will display a discount in par...

"How can I change the tax rate for an item on an invoice?" "Would it be possible to update the tax rate for 1 item on an invoice?" ...

“How do I record a balance owed from a previous system into Molo?” “A customer has a prior credit or outstanding balance — how can I reflect that in their...