Molo utilizes the below Originating Company ID numbers when creating ACH debits and credits to your customer's bank account. Some bank account holde...

Please note that we have added a new workflow for ACH Failures in August 2024, please see Molo Express - How does Molo handle Failed ACH Payments? ...

“Why do my ACH payments stay in ‘Pending’ for several days before showing as paid out?” “How long until an ACH payment is processed and deposited into my ...

“What is an authorization, and why would I use one instead of directly charging a card?” “How do I capture or void an existing authorization?” “Do autho...

Saved payment method details can continue to work even if the issuing bank replaces the physical card. Molo Express works with card networks and automatical...

"Where did this refund invoice come from?" Note: All marinas that are created after August 2024 will automatically follow this logic. For m...

"I processed payments in Molo — how do I track when they will hit my bank and see transaction details?" Resolution Steps Understand timing —...

When does Molo automatically store a credit card? For Marinas using the Molo Express Processor, when you Key-Enter a payment, take a payment with the Molo ...